Refund and Returns Policy

RETURNS POLICY

If you order wrong size or change your mind for any reason or have made a wrong selection, we will gladly accept the return on most goods for exchange or refund if it is returned in the original, premium condition within 30 days of your purchase of the goods.This includes all packaging (incl Shoe boxes, product tags) returned in the original condition.

Please contact our customer service to organise a Return Authority form (RA#) for you to include with your return.

The goods returned will need to be sent back at your own expense, however, if you are requiring an exchange of size we will send the replacement size back to you at no extra charge. We recommend sending your return via a trackable method of postage to ensure that it gets to us.

Only the product cost is refundable- original delivery charges are not.

Products that the above does not apply to are
- limited release products,
- items that are personalised or customised
- club orders
- special order products

 

REFUND POLICY
All purchases from SPT Football are covered by Consumer Guarantees contained in the Australian Consumer Laws (Competition and Consumer Acts 2010). Such guarantees include goods will be of acceptable quality, goods will be ?t for a particular purpose, goods will match their description, goods will match the sample or demonstration model, we will honour any express warranties, you have title to the goods, you have undisturbed possession of the goods and there are no undisclosed securities on the goods.

You are entitled to a refund if there if there is a major failure in the product of one of the above. If there is a minor failure, we can elect to repair the goods or offer a replacement or a refund.

For more information on consumer guarantees you can go to www.accc.gov.au/content/index.phtml/itemId/961800