Shipping FAQs

How much does shipping cost? 

Shipping is free for orders over $65, however there is a delivery charge of $7.50 anything below 

Where are the orders dispatched from?

All products are shipped from our store in Melbourne, Australia. 

How long will it take for my order to arrive? 

Please see estimated delivery times across Australia

Melbourne to Destination Estimated Transit Time (Business Days)
Melbourne 1-2 days
Sydney, Canberra, Adelaide 1-3 days
Victoria Country 3-5 days
Brisbane, Hobart 3-4 days
NSW country, SA country 4 days
Perth 5-6 days
Qld country 6-8 days
WA country  8-10 days

 

Who do you use to ship orders?

Our orders are shipped via Shippit and Australia Post. 

How do I track my order?

Once dispatched, you'll receive a tracking number that will update you on the progress of your order. All items require a signature on delivery, however if nobody is home to receive your item, you will be prompted via email to organise a re delivery or collection from a local pick up point.

Shippit Tracking page HERE

Aus Post Tracking page HERE

Do you do same day dispatch?

Orders placed before 12pm AEST on any business day will be shipped out on the same day. 

Is Click and Collect available?

Click and Collect is available from Tuesday to Sunday during business hours. Once your order is placed, you'll receive an email with collection instructions. 

What about Custom Printed Jerseys?

These may take up to 5 - 10 business days to complete and isn't included in Same Day Dispatch or 2 Hour Click and Collect. 

How long does equipment take to ship?

Equipment for both shipping and Click and Collect may need to be shipped by a 3rd party depending on size and weight of the product and can take up to 5 extra business days to be dispatched. 

Do you ship products overseas?

Please contact customerservice@sptfootball.com.au for international shipping information.